The next step in the evolution of business communication systems, iPECS Cloud enables you to integrate all your communication and collaboration tools on the same platform.
iPECS Cloud will set you free from complexity and concerns over your resource utilisation for business communications. No more outdated hardware to maintain or replace. Just a no-fuss cloud communication system that stays up-to-date. As your business grows, you can easily expand the capacity, features, and applications of your communication solution. Having a simple and future proof communication system, your time will be freed up so you can focus on your core business, saving time and money.
Businesses have different communication environments and needs. iPECS Cloud can be deployed in various environments as all-public, private or hybrid cloud. Deploy the best fit for your network configuration. Whether you’re moving to cut costs or boost performance, migration to a new cloud means taking advantage of enhanced speed, reliability, and security. If you plan to expand, iPECS Cloud will expand with you. Enjoy one-size-fit-all scalability from a solution that benefits businesses of all sizes.
iPECS Cloud offers a proven business communication portfolio including IP PBX, UC application, Voice, Video and management tools. Now even on Cloud, you can enjoy a full range of telephony features such as Hot Desk, Mobile Extension, Group Queuing, Multi-shared numbering etc., just as an on-premise system. With the iPECS ONE all-in-one UC solution, you can easily collaborate among colleagues in real-time with multi devices and conduct FHD video conferences for presentations and file sharing. Empower your team with cloud collaboration tools that make working together easy.
You may have experienced missing an important business call while you’re out of the office. Having continuity in your business communications is very important for your customer satisfaction. Through iPECS Cloud Contact Center (iPECS CCC), you can easily see improved customer service that will guarantee customer satisfaction by turning on all channels of customer support. It connects offices and individuals seamlessly to support ubiquitous omnichannel communication and bring customers closer.
iPECS Cloud incorporates a multi-layered management tool for reducing time and operation expenses. The management web based GUI is an easy and intuitive management tool for all resources. The Back-end portal is for iPECS Cloud business partners for configuring and ordering of all services, with the billing gateway management by business partners. For the customer IT manager and end-user the front-end portal is used for all layers of management. Get your team trained quickly, thanks to our easy-to-learn, intuitive interface that looks and acts the same on any device.
Configure your devices
With today’s complex enterprise business solutions and with limited IT resources, it may be difficult to manage all end users’ change requests.IT managers can separate the editing of access by features and assign control to the appropriate end users for a more flexible and customisable business environment. The end users can also manage their own configuration through the web browser wherever they are, boosting productivity of both your IT staff and the end user.